Property management Reviews

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  • Patricia F Campanella

    September 20, 2018

    Rhonda and all the folks at White Star Management have been exceptional. Rhonda has given us the best advice on how to update and improve our vacant property. Then she got busy, completed all painting and improvement in record time. Our house was rented right away. We are very happy with our decision to go with White Star! ... Read More

  • Jason Morris

    September 20, 2018

    Very professional and friendly staff! Offering a great service to valley communities! ... Read More

  • Dallas McClemons

    September 20, 2018

    Ronda at Whitestar Management has been the best agent we have ever used and we have bought a few houses and properties in our time. Her positive approach and ability to follow thru and attain a desired goal to the benefit all concerned showed her Power of Excellence. She was always going that extra mile in service. Whitestar mgmt is with out a doubt one of the premier companies to work with. Were we pleased? You bet! ... Read More

  • Mary kay M

    September 20, 2018

    Rhonda and her team are outstanding. They took care of our property when it was a rental so when it came time to sell, Whitestar was the obvious choice. They are very professional with homeowners as well as tenants.Rhonda Belous had the property sold before it even had an open house! She had to be very organized and responsive since I was doing business from Canada. She is very experienced about her business and she loves what she does. I almost never give reviews but Rhonda and her company NEVER let me down through this entire process. I highly recommend Whitestar Property Management. ... Read More

  • Veronica Martinez

    September 20, 2018

    Whitestar Management is the best! Especially the gals in the Rental Team 😊. ... Read More

  • Ward Blanchard

    September 20, 2018

    I rented from Whitestar, and they were amazing landlords. I even had to make some adjustments, and they were more than willing to work with me and understanding ... Read More

  • Fran Leberto

    September 20, 2018

    They are an amazing company with friendly and professions employees who get the job done there rentals are some of the best out there ... Read More

  • Kayla Janine Fine

    September 20, 2018

    My family and I leased a beautiful residential property in Indian Wells CA, from whitestar management for 2 wonderful years. We were devastated to hear the owner of our home had decided to sell, as we had grown to love the home as if it were our own :( Unfortunately, we were not able to find another home under whitestar's supervision. We were so sad to leave. Property manager, Nicole Watson, has always been so kind as well as attentive to any and all of our needs. If we had any service requests, whitestar would send out one of their top maintenance guys, Greg, who was wonderful and always handled himself professionally and in a timely manner. All in all, if we could have had it our way, we never would have imagined leaving such a wonderful establishment. If ever given an opportunity to work with whitestar in the future, we would not hesitate. Wonderful staff and overall kind hearted people. Thank you for the great memories Whitestar, you will be sorely missed! ... Read More

  • Carol H.

    September 20, 2018

    Excellent company, highly recommend, honest and trustworthy. They do what they say they will do. I have a rental property in Palm Springs and interviewed three other companies before deciding on Whitestar. They are professional and found a tenant very quickly for me and have been great ever since. Save yourself the legwork and call them first. ... Read More

  • James Michael C.

    September 20, 2018

    They were amazing from beginning to end easy smooth process done online easy access to look at the unit everything was processed timely move and was amazing they had someone to greet me and do a walk-through with me go over everything addressed all my concerns they took care of the association and all the little things that go along with that right away I couldn't ask for a better experience I highly recommend them ... Read More

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    • mike l.

      September 19, 2018

      10/27/2014 I don't care what other bad review said about WhiteStar Prop. Mgt. but all I have to say Rhonda and her staffs "ROCKS!" In the past I have had numerous prop. mgr. that are mediocre to terrible management service (their goal is to pocketing their own $). This company is BBB rated and not many property management companies are. I have done my research on prop. mgr and Whitestar outshines them all. Rhonda even wanted to help while she was on her vacation. She gave me personal attention and reassurance on my property. How many prop. mgr does that these days? The staffs are very courteous and well trained. Most of the minor repairs are done by Ivan (lead) and Ray (new) and they are awesome and very detailed and price is affordable. Hiring the right manager and good tenants are the keys to long term lease and not have to worry gaps of revenue loss. Forget about your worries and give a Whitestar a call and let them handle your problems. it took less than 2 weeks to find a new tenants. Also they go through rigorous background check and screening to make sure you are not stuck with nightmare tenants. ... Read More

    • Elaine H.

      September 20, 2018

      With many years of rental experience that included several states as a renter due to employment moves, I would give White Star Property Management 10 stars if I could as a result of their outstanding customer service that exceeded my expectations. Mr. Greg was my initial contact with showing me the property I was interested in and he was professional, friendly and informative. From the moment I submitted our application, I promptly heard from Kathy who was equally professional and friendly as she collected and prepared our submission to be passed on to Stephanie who continued raising the bar on delivering outstanding customer service and attention to detail. Within a week, Ivan who shares the same outstanding customer service DNA, conducted our walkthrough. Since moving in, Nicole became the go to person on the final touches regarding the home we were renting and she always responded promptly and equally exceeded our expectations. I'm happy to provide this outstanding review to an outstanding group of co-workers who "get it" with delivering outstanding customer service as if it's in their DNA. I have over 25 years representing iconic brands and I know first hand that outstanding customer service and exceeding customers expectations isn't just when all goes well, however, remembered and appreciated when the hiccups in service arise and addressed immediately. White Star Property Management, I thank each of you for your role in making my rental experience memorable in getting into our home and comfortable with knowing that an outstanding team is at the ready to handle any concerns. Bravo! ... Read More

    • Champagne Girl S.

      September 20, 2018

      I have been a Whitestar tenant for some time. Everyone there has been exceptional to work with as I have had a challenging property that I was renting - Ivan Cano has been simply amazing and has been there for me every step of the way in fixing the things in the house that needed attention as well as a major construction job after the second flood last year in La Quinta. Whitestar also helped me to move to another location and was very helpful in recommending ways to make the move as painless as possible. They really are a class act team! ... Read More

    • N T.

      September 20, 2018

      I was a new investor in the Coachella Valley and Rhonda was extremely helpful in providing feedback and advice before I made my first purchase. She has a great eye and business sense. Everyone in the office is very helpful and responsive. Their reporting is very easy to read and they are very organized. I got regular reminders for annual rent increases. I highly recommend them as a management company. ... Read More

    • Juan M.

      September 20, 2018

      Tiffany is amazing as property manger. Very professional easy to work with. Very knowledgeable at what she does. Cares about tenets and there needs. ... Read More

    • Deborah A.

      September 20, 2018

      I am so happy I found WhiteStar..When I first met Rhonda I liked her right away and she understood my needs and fears about hiring a property management company..I am so happy I went with my gut after interviewing many other companies..The whole office staff is wonderful..Tiffany my leasing agent is kind,thoughtful,smart and sooo efficient..Never intimidates me when I ask questions..Ivan who is WhiteStars jack- of- all trades is fabulous too!!He is kind,funny and sooo good at fixing anything..Shelly another leasing agent is funny and sweet and helpful and kind like all of the staff I have met..WhiteStar's stringent background checks I really appreciated and they must carry through because I have a wonderful tenant and WhiteStar gives me peace of mind..thank you to Rhonda and all her marvelous staff.. ... Read More

    • Tim W.

      September 19, 2018

      3/26/2015 I would highly recommend Whitestar, we had just bought a house to use as a rental property and had to find a property management company in the Palm Desert area. Rhonda and her team were able to get our property rented in just 2 weeks. The tenants they found for us were great and we had no problems, very smooth. Whitestar followed thru on everything as promised. Rhonda and her staff are very professional and I would highly recommend this company.TimRedlands,CA ... Read More

    • Dan D.

      September 19, 2018

      7/20/2013 We recently moved in to a house being rented out by Whitestar Property Management in Pleasanton. Scott was on time to the showing, was helpful, friendly and knowledgeable throughout the process.He was honest and fair to both the landlord and tenant. I think he really goes out of his way for his clients. We had a few issues with the Blackhawk home and everything was cleared up within a week of our taking possession of the house. I definitely would recommend him to any owner needing a management company. We have had a few service call outs and he or the handyman arrived within hours or the next day to fix the problems. Excellent! ... Read More

    • Chris O.

      September 20, 2018

      Looking for a new place to live a few months back led me to White Star. Shelly became my contact for the entire process. Shelly was always pleasant to speak with, professional and attentive. The few times I needed to stop in their office she greeted me by name and with a smile which can easily be overlooked nowadays. I love my new condo and plan on staying for at least 2 years. When I find it necessary to look for a new place I will definitely be using White Stars resources. ... Read More


    • Brad A.

      September 20, 2018

      I have three properties and needed a property manager to make my life easier. I researched a number of management companies in the area, and Whitestar was the most competitive and responsive at the time. Since signing up with them to manage my properties, I have stuck with them ever since, going on many years now. I have never been given a reason to look elsewhere.Being on the Board of two HOA's and seeing how other property management companies operate in the Valley, it only reinforces that I made the right decision when I picked Whitestar in the first place.They are upfront, honest and look out not only for my interests as owner, but also my tenant's interests; especially for properties in an HOA where renters get a bad rap.I would highly suggest you give Whitestar a shot, either to represent your property or even to rent from them. They truly have both parties best interest at heart and want to provide the best possible service. ... Read More

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